Sales Operations Analyst

Mirafra Technologies; San Diego (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Mirafra Technologies in San Diego, CA, seeks a Sales Operations Analyst to support quotes, order processing, and ERP data entry. You’ll work with Contracts and Sales to review POs, generate product sales and fulfillment reports, and monitor delivery dates and forecasts.

The role requires a Bachelor's degree with 3+ years of Sales Operations experience, or an Associate’s with 5+ years, or a HS diploma with 7+ years.

Qualifications

• Bachelor's degree with 3+ years in Sales Operations or related work experience; or Associate's with 5+ years; or HS diploma with 7+ years.
• ERP experience with Oracle or SAP.
• Strong MS Office skills (Excel/Word) and ERP data entry.

Responsibilities

• Support quotes, order processing, and contracts review.
• Generate product sales and fulfillment reports and monitor delivery dates.
• Manage inventory, shipments, and RMAs; track POs and related milestones.
• Transition manual processes into the ERP system using Oracle and MS Office tools.

Skills

Organization

Customer Relationship Management

Willingness to do what it takes

MS Office

Oracle

Education

Bachelor's degree

Associate's degree

High School Diploma or equivalent

Tools

Oracle ERP

SAP ERP

Job description

Manage customer relationships for procurement activities MS Office and Oracle Organizational skills Willingness to do what it takes

Nice To Have

ERP experience with Oracle or SAP

JOB DESCRIPTION

Top 5 Skills:

• Organization
• Customer Relationship Management
• Willingness to do what it takes
• MS Office and Oracle

Technologies:

• MS Office, specifically MS Excel and MS Word Copilot

Required Education & Years of Experience: Bachelor's degree and 3+ years of Sales Operations or related work experience; or Associate's degree and 5+ years of Sales Operations or related work experience; or High School Diploma or equivalent and 7+ years of Sales Operations or related work experience

Physical Requirements: NA

Driving Requirements: Occasional drive personal vehicle 10-15 minutes to main campus to pick up products from our Manufacturing Facility and then 10-15 minutes back to our building.

Key Words:

Job Description:

The Sales Operations Analyst supports sales operations across order processing, order fulfillment, and business systems. This role generates and follows up on quotes, works with the Contracts team to review and store customer purchase orders (POs), and produces product sales and fulfillment reports while maintaining expected delivery dates and monitoring forecasts. The analyst also manages inventory, shipments, and RMAs, maintains key dates for quotes, POs, shipments, and RMAs, and labels delivered products to match customer POs, applying QTI business rules and processes to the business where necessary. Using Oracle, Excel, and other MS Office tools, the analyst helps transition manual processes into the ERP system and helps update and maintain Product Catalog.