Sales Operation Planning Specialist (Contract)

SK hynix America; San Jose (CA); On-site; USD 65,000 - 90,000; Part time

Job summary

SK hynix America, located in San Jose, is seeking a Sales Operations and Planning Specialist to oversee the order fulfillment process and support supply chain coordination. This role ensures smooth logistics, precise data analysis, and effective communication for our semiconductor operations.

The ideal candidate will have a background in sales operations, preferably within the semiconductor industry, and will be responsible for managing communications with HQ and coordinating with various departments. Proficiency in Excel and experience with SAP are essential.

Qualifications

• 1-5+ years sales operations experience in semiconductor industry preferred.
• Strong proficiency with office software including PowerPoint and Word.
• Candidate's Excel skill will be assessed during interview.

Responsibilities

• Manage end-to-end order fulfillment process and supply chain coordination.
• Maintain communications with HQ to ensure delivery management.
• Coordinate with corporate headquarters for materials provision.

Skills

Sales operations experience

Excellent verbal and written communication skills

Proficiency in Microsoft Excel

Experience in SAP for Sales Operations

Bilingual in English and Korean

Education

BA/BS preferred

Tools

SAP

Microsoft Office Suite

Job description

Job Title

Sales Operations and Planning Specialist (Contract)

Office Location

San Jose, CA

Job Type

18‑Months Contract

Work Model

Onsite

About SK hynix America

At SK hynix America, we are at the forefront of semiconductor innovation, developing advanced memory solutions that power everything from smartphones to data centers. As a global leader in DRAM and NAND flash technologies, we drive the evolution of mobile technology, empower cloud computing, and pioneer future technologies. Our cutting‑edge memory technologies are essential in today's most advanced electronic devices and IT infrastructure, enabling enhanced performance and user experiences across the digital landscape. We invite innovative minds to join our mission of shaping the future of technology. At SK hynix America, you will help pioneer breakthrough memory solutions while maintaining a strong commitment to sustainability. We invest significantly in artificial intelligence, machine learning, and eco‑friendly solutions and operational practices, and we continue to expand our market presence to push the boundaries of semiconductor technology.

Job Summary

We are seeking a detail‑oriented Sales Operations & Planning Specialist to manage the end‑to‑end order fulfillment process and supply chain coordination. This role is crucial in connecting the SK Hynix America team, HQ, and customers. The ideal candidate will ensure smooth logistics, precise data analysis, and efficient communication to support our semiconductor business growth.

Key Responsibilities

• Order management from entering the order in SAP to final shipment.
• Deliver order creation, RMA, sample distribution, sales analysis, and direct interaction with customers for order acknowledgement and delivery schedule.
• Maintain communications with HQ to delivery management through the complete logistical cycle from factory to customer.
• Coordinate with corporate headquarters to ensure materials are provided according to schedules.
• Work closely with Sales Account Managers, Accounting, and Logistics.
• Work closely with Operation Managers for product planning and order management.
• Provide input to management, marketing, and sales on current product support from HQ, backlog issues, and other potential schedule issues.
• Data consolidation and analysis including but not limited to customer forecast, monthly sales tracking, order backlog, and other sales‑related generation.
• Secure customer data to open new accounts or increase credit limits.
• Maintain open line of communication with customers to ensure product requirements are met in a timely manner.
• Hub reconciliation.
• Ad hoc and interval reporting on business progress.
• Effectively communicate with technical marketing and sales to resolve open issues in an efficient and timely manner.

Qualification

• BA/BS preferred.
• 1‑5+ years sales operations experience in the semiconductor industry preferred.
• Bilingual in English and Korean is preferred.
• Excellent verbal and written communication skills.
• Strong proficiency with office software including PowerPoint, Excel, and Word.
• Experience in SAP for Sales Operation.
• Experience with sales operations process, logistics, and inventory management.
• Proficiency in Microsoft Excel (including data analysis, formulas, and reporting) is required.
• Candidate’s Excel skill will be assessed during the interview process.

Equal Employment Opportunity

SKHYA is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race, sex, pregnancy, sexual orientation, religion, age, gender identity, national origin, color, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Compensation

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. Pay within the provided range varies by work location and may also depend on job‑related skills and experience. Pay Range: $65,000 USD - $90,000 USD.