**Sales & Office Coordinator** **Sound Investment AV

Sound Investments Audio Ltd; Chicago (IL); On-site; USD 40,000 - 52,000; Full time

Job summary

Sound Investment AV in Chicago is seeking a detail-oriented Sales & Office Coordinator to support our sales team and keep the office running smoothly on-site. This position combines CRM data quality, light HR administration, and general office duties, with an emphasis on accurate record-keeping, timely follow-up with teammates, and professional communication with clients and visitors.

Hours are Monday through Friday, 9:00 a.m.

Qualifications

• Detail-oriented and reliable.
• Professional phone and written communication.
• Experience with CRM software, HubSpot preferred.
• Ability to multitask across office tasks and sales support.
• Willing to perform cleaning and stocking duties.
• Office admin or sales support background.

Responsibilities

• Sales Support & Our Company CRM: Review and audit deals in CRM for missing, incomplete, or incorrect information; Ensure required deal fields, contact information, event details, and supporting documents are populated and accurate; Follow up with sales team members to obtain missing information and resolve discrepancies; Update records and assist with administrative tasks to help the sales team stay organized.

Skills

Attention to detail

Phone & written communication

CRM software experience

HubSpot experience

Independent work

Sales support experience

Cleaning & stocking duties

Tools

HubSpot CRM

Spreadsheets

Email clients

Job description

Sales & Office Coordinator
Sound Investment AV | Full-Time, On-Site
Schedule: Monday-Friday, 9:00 a.m.-5:00 p.m.

Sound Investment AV is seeking an organized, dependable Sales & Office Coordinator to support our sales team and keep our office clean, stocked, and running smoothly. This role combines hands-on office responsibilities, light HR administration, and sales support, with a strong focus on keeping information in our company CRM complete, accurate, and current.

Responsibilities

Sales Support & Our Company CRM

• Review and audit deals in our company CRM for missing, incomplete, or incorrect information.

• Confirm that required deal fields, contact information, event details, and supporting documents are populated and accurate.

• Follow up with sales team members to obtain missing information and resolve discrepancies.

• Update records and assist with administrative tasks to help the sales team stay organized.

Office Coordination

• Answer incoming calls, assist callers, and route inquiries to the appropriate team member.

• Greet visitors, coordinate building access, and assist with arrivals and departures.

• Perform routine office cleaning, including sweeping, mopping, wiping surfaces, emptying trash, and keeping shared areas tidy.

• Monitor and replenish office, kitchen, and cleaning supplies.

• Receive deliveries and help maintain an organized office.

Employee Support & Light HR Administration

• Maintain the employee contact sheet, adding new hires and keeping existing information current.

• Assist with basic onboarding coordination and other light HR administrative tasks.

• Manage company apparel inventory, track sizes and quantities, and coordinate replenishment.

• Distribute apparel to new hires and fulfill employee apparel requests.

• Help plan and coordinate employee recognition events, staff celebrations, and team gatherings as needed.

• Handle employee information with discretion and confidentiality.

Qualifications

• Strong attention to detail and consistent follow-through.

• Clear, professional phone and written communication.

• Comfortable working with CRM software, spreadsheets, and email; previous experience with HubSpot preferred.

• Able to manage daily responsibilities independently and shift between office tasks, employee support, and sales administration.

• Willing to perform hands-on cleaning and stocking as a regular part of the position.

• Prior office administration, customer service, or sales support experience preferred.

This position requires consistent on-site attendance Monday through Friday, from 9:00 a.m. to 5:00 p.m.