Sales & Office Coordinator: On-Site CRM & Admin Support

Sound Investment; Chicago (IL); On-site; USD 42,000 - 56,000; Full time

Job summary

Sound Investment AV in Chicago is seeking a Sales & Office Coordinator to support our sales team and keep the office running smoothly on-site. The role combines sales administration, light HR tasks, and routine office coordination, with a strong emphasis on accurate CRM records.

You will handle calls, visitor management, basic HR duties, and supplies while maintaining organized data and timely follow-up with teammates.

Qualifications

• Strong attention to detail and consistent follow-through.
• Clear, professional phone and written communication.
• Comfortable with CRM software, spreadsheets, and email; HubSpot experience preferred.

Responsibilities

• Review and audit deals in our company CRM for missing, incomplete, or incorrect information.
• Confirm that required deal fields, contact information, event details, and supporting documents are populated and accurate.
• Follow up with sales team members to obtain missing information and resolve discrepancies.
• Update records and assist with administrative tasks to help the sales team stay organized.
• Answer incoming calls, assist callers, and route inquiries to the appropriate team member.
• Greet visitors, coordinate building access, and assist with arrivals and departures.
• Perform routine office cleaning, including sweeping, mopping, wiping surfaces, emptying trash, and keeping shared areas tidy.
• Monitor and replenish office, kitchen, and cleaning supplies.
• Receive deliveries and help maintain an organized office.
• Maintain the employee contact sheet, adding new hires and keeping existing information current.
• Assist with basic onboarding coordination and other light HR administrative tasks.
• Manage company apparel inventory, track sizes and quantities, and coordinate replenishment.
• Distribute apparel to new hires and fulfill employee apparel requests.
• Help plan and coordinate employee recognition events, staff celebrations, and team gatherings as needed.
• Handle employee information with discretion and confidentiality.

Skills

Attention to detail

Communication

Independent work

Tools

HubSpot

Job description

Sound Investment AV in Chicago is seeking a Sales & Office Coordinator to support our sales team and keep the office running smoothly on-site. The role combines sales administration, light HR tasks, and routine office coordination, with a strong emphasis on accurate CRM records.

You will handle calls, visitor management, basic HR duties, and supplies while maintaining organized data and timely follow-up with teammates.