Sales & Marketing Operations Coordinator

Safe Harbors Business Travel; Bel Air (MD); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary &

Paid Time Off (Vacation, Sick &

Family Leave (Maternity, Paternity)

Disability (Short & Long Term)

Training & Development

Job summary

Safe Harbors Business Travel is seeking a Sales Support Coordinator to blend executive assistance with sales operations, marketing coordination, and office administration to keep the organization efficient and deliver a strong client experience.

The role supports marketing campaigns, CRM workflows, calendar management for executives, RFP coordination, and onboarding of new sales tools to enable the team’s success.

Qualifications

• High school diploma or equivalent.
• Proven experience as an Administrative Assistant or Executive Assistant supporting senior leaders.
• Strong understanding of office management systems and procedures.
• Proficiency with Microsoft Office 365 (Outlook, Word, Excel, PowerPoint).
• Ability to handle sensitive information with a high degree of confidentiality and discretion.
• Excellent planning, organization, and time management skills, with the ability to prioritize multiple demands.
• Strong written and verbal communication skills.

Responsibilities

• Support social media activities by monitoring engagement metrics and basic performance analytics.
• Assist with marketing campaigns, including newsletter list management, and compliance.
• Update and maintain website content to ensure accuracy of offerings and messaging.
• Participate in Business Development / Sales meetings and update sales and BDM collateral.
• Oversee key marketing tools and platforms, monitoring how forms and workflows integrate with the CRM to ensure accurate data capture.
• Assist with podcast production and distribution, including basic editing and posting.
• Support the completion and coordination of RFPs, including gathering input from multiple departments and attending review meetings.
• Research AI, sales tools, and integrations to support sales workflows and enablement.
• Coordinate with Zoho support, schedule demos, and assist with internal testing of workflows.
• Evaluate third-party tools for compatibility with internal systems and processes.
• Manage Zoho for day-to-day administrative updates and campaign support.
• Build and maintain campaign workflow automations to add/remove contacts from mailing lists.
• Manage Zoho chatbox and lead-routing logic and workflows.
• Support monthly all-hands meetings by coordinating with departments and updating slide content.
• Manage Apollo lead generation activities, including setting up and maintaining sequences and campaigns.
• Program email campaigns and provide day-to-day support to the sales team.
• Manage calendars, schedule meetings, and ensure executives are prepared with agendas, materials, and follow-ups.

Skills

Microsoft Office 365

Confidentiality & discretion

Planning & time management

Written & verbal communication

Administrative support

Education

High school diploma or equivalent

Tools

Zoho CRM

Apollo

Marketing automation tools

Job description

Safe Harbors Business Travel is seeking a Sales Support Coordinator to blend executive assistance with sales operations, marketing coordination, and office administration to keep the organization efficient and deliver a strong client experience.

The role supports marketing campaigns, CRM workflows, calendar management for executives, RFP coordination, and onboarding of new sales tools to enable the team’s success.