Sales & Marketing Leadership Development Associate — 18-Month Program

CSX Corporation; Jacksonville (FL); On-site; USD 65,000 - 85,000; Full time

Job summary

CSX Corporation is seeking a Leadership Development Associate (LDA) in Jacksonville, FL. The role focuses on interacting with customers, resolving shipment inquiries, and serving as a customer advocate within CSX.

The 18-month Leadership Development Program offers structured learning, mentorship, and field experiences to build leadership and business skills for a dynamic railroad industry career. Begin date expected in June 2027 with possible early starts.

Qualifications

• Bachelor’s degree completed before start date with GPA ≥ 3.0 (overall).
• Graduate degree is preferred; 1+ year work experience encouraged.

Responsibilities

• Respond to customer inquiries and act as customer advocate.
• Document and coordinate resolution of issues; use Salesforce where applicable.
• Provide timely updates on actions taken to resolve service issues to customers.

Skills

Presentation skills

Business analysis

Communication skills

Microsoft Office

Financial principles

Education

Bachelor’s degree with GPA 3.0+

Graduate degree (preferred)

Job description

CSX Corporation is seeking a Leadership Development Associate (LDA) in Jacksonville, FL. The role focuses on interacting with customers, resolving shipment inquiries, and serving as a customer advocate within CSX.

The 18-month Leadership Development Program offers structured learning, mentorship, and field experiences to build leadership and business skills for a dynamic railroad industry career. Begin date expected in June 2027 with possible early starts.