Sales Manager

Service Corporation International; Norman (OK); On-site; USD 105,700 - 222,100; Full time

Benefits offered by this job

Medical insurance

401(k) Retirement Savings Plan

Flexible Spending Accounts

Life Insurance

Job summary

Service Corporation International in Norman, OK is seeking a motivated individual to lead sales and community engagement efforts. The role emphasizes staff management, including training and guiding Sales Counselors, alongside developing marketing programs to elevate our community presence.

Ideal candidates will have strong interpersonal skills, a high school diploma or equivalent, and a willingness to exceed sales quotas. The role offers significant earnings potential and a comprehensive benefits package.

Qualifications

• Working knowledge of Windows-based PC environment and MS office applications.
• Proven ability to maintain confidentiality.
• Experience presenting, training, coaching and motivating salespeople as a plus.

Responsibilities

• Manage Sales Counselors' performance and provide ongoing sales instruction.
• Develop marketing programs tailored to local community needs.
• Review contracts to ensure compliance with laws and regulations.

Skills

Sales coaching

Customer relationship management

Confidentiality

Goal setting

Education

High school or equivalent

Bachelor’s degree preferred

Tools

MS Office

Job description

Job Overview

Our associates celebrate lives. We celebrate our associates.

Job Responsibilities

Staff Management and Leadership

• Meet and exceed established location sales quotas
• Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
• Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
• Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

Market Share

• Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
• Analyze and be aware of competitor pricing
• Plan and participate in community events designed to develop prospects and heighten awareness of the location

Expense Management

• Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
• Approve all discounts offered to customers
• Prepare reports that demonstrate compliance with financial controls

Operations Support

• Maintain all marketing materials, training manuals, sales equipment and other sales supplies
• Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
• Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public

Compliance

• Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
• Ensure compliance of sales practices with federal, state/provincial and local regulations

Minimum Requirements

Education

• High school or equivalent
• Bachelor’s degree preferred

Experience

• Sales experience not required
• Sales Counselor and sales supervisory experience preferred
• Experience presenting, training, coaching and motivating salespeople and sales forces a plus

Licenses

• Valid state/province driver’s license with good driving record
• Insurance license as required by state/province law and as prescribed by each state board

Knowledge, Skills And Abilities

• Working knowledge of Windows-based PC environment and MS office applications
• Knowledge of Customer Relationship Management systems a plus
• Ability to maintain confidentiality
• Ability to work beyond standard business hours when necessary to service customers
• Ability to set goals for employees that are challenging but achievable

Compensation

$105,700 to $222,100 earnings potential

Benefits

Medical, Dental, Vision, Flexible Spending Accounts (health care and dependent care), Health Savings Account with Company Contribution, Sick Leave, Short-Term Disability, Long-Term Disability, Life Insurance, Voluntary Accidental Death or Dismemberment Insurance, Dependent Life Insurance, SCI 401(k) Retirement Savings Plan with Company match, Employee Assistance Program

Location: US-OK - Norman, Postal Code: 73071