Sales Manager

Service Corporation International; Gardena (CA); On-site; USD 80,000 - 125,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Life Insurance

Sick Leave

Disability insurance

Job summary

Service Corporation International (SCI) in Gardena, CA is seeking a Sales Manager to lead a team of Sales Counselors, drive quota attainment, and grow the location’s market share within budgetary levels.

The role emphasizes training, coaching, compliance with policies, and delivering exceptional customer service. A strong background in sales leadership and CRM usage is preferred, with a competitive commission structure noted.

Qualifications

• High school diploma or equivalent; Bachelor’s degree preferred.
• Sales experience preferred; leadership and coaching ability valued.
• Experience presenting, training, and motivating sales staff a plus.

Responsibilities

• Meet and exceed established location sales quotas.
• Provide initial and ongoing sales instruction to Sales Counselors.
• Manage Sales Counselors as primary reference for aftercare and sales process.
• Develop marketing programs and analyze competitor pricing to grow market share.

Skills

Sales leadership

Coaching

Training

Customer service

CRM systems

MS Office

Budgeting

Team management

Education

Bachelor’s degree preferred

High school diploma or equivalent

Tools

CRM systems

MS Office

Job description

Our associates celebrate lives. We celebrate our associates.

Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

JOB RESPONSIBILITIES

Staff Management and Leadership

• Meet and exceed established location sales quotas
• Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
• Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
• Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

Market Share

• Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
• Analyze and be aware of competitor pricing
• Plan and participate in community events designed to develop prospects and heighten awareness of the location

Expense Management

• Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
• Approve all discounts offered to customers
• Prepare reports that demonstrate compliance with financial controls

Operations Support

• Maintain all marketing materials, training manuals, sales equipment and other sales supplies
• Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
• Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public

Compliance

• Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
• Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM REQUIREMENTS

Education

• High school or equivalent
• Bachelor’s degree preferred

Experience

• Sales experience not required
• Sales Counselor and sales supervisory experience preferred
• Experience presenting, training, coaching and motivating salespeople and sales forces a plus

Licenses

• Valid state/province driver’s license with good driving record
• Insurance license as required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

• Working knowledge of Windows-based PC environment and MS office applications
• Knowledge of Customer Relationship Management systems a plus
• Ability to maintain confidentiality
• Ability to work beyond standard business hours when necessary to service customers
• Ability to set goals for employees that are challenging but achievable

Compensation:

($80,000 - $125,000 annualized targeted first year earnings)

Third year incumbents average earnings exceed $175,000 with top performer earnings exceeding $250,000. The PPA Sales Manager commission plan payouts are based on exceeding defined quotas. Commissions are monthly

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information . Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.

Postal Code: 90247

Category (Portal Searching): Sales

Job Location: US-CA - Gardena