Sales Manager

Service Corporation International; Tyler (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Service Corporation International in Tyler, TX seeks a Sales Manager to lead Sales Counselors, drive quotas, and expand market share while upholding ethics and company policies.

This role emphasizes staff development, training, compliance with regulations, and community-focused marketing initiatives. Strong leadership and CRM/MS Office skills are essential.

Qualifications

• Education: High school or equivalent; bachelor’s degree preferred.
• 2–3 years of sales management experience required; supervisor experience preferred.
• Valid driver’s license and any state-required licenses or insurance licenses.
• Working knowledge of Windows-based PCs and MS Office; CRM a plus.

Responsibilities

• Meet and exceed location sales quotas.
• Provide initial and ongoing sales instruction to Sales Counselors.
• Manage Sales Counselors and oversee aftercare, prospecting and sales processes.
• Develop marketing programs tailored to community demographics.
• Review contracts for compliance with laws and company policies.

Skills

Leadership

Coaching

CRM systems

MS Office

Goal setting

Sales Training

Education

High school or equivalent

Bachelor’s degree preferred

Tools

CRM software

MS Office

Windows OS

Job description

Our associates celebrate lives. We celebrate our associates.Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.JOB RESPONSIBILITIESStaff Management and LeadershipMeet and exceed established location sales quotasEnsure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and proceduresProvide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customersManage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer serviceMarket ShareDevelop marketing programs that compliment the geography, demographics, ethnicity, or religions of the communityAnalyze and be aware of competitor pricingPlan and participate in community events designed to develop prospects and heighten awareness of the locationExpense ManagementReview all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal lawsApprove all discounts offered to customersPrepare reports that demonstrate compliance with financial controlsOperations SupportMaintain all marketing materials, training manuals, sales equipment and other sales suppliesEnsure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policiesMaintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the publicComplianceEnsure that all sales counselors follow the Code of Conduct and obtain proper licensureEnsure compliance of sales practices with federal, state/provincial and local regulationsMINIMUM RequirementsEducationHigh school or equivalentBachelor’s degree preferredExperienceSales Management experience of 2-3 years requiredSales Counselor and sales supervisory experience preferredExperience presenting, training, coaching and motivating salespeople and sales forces a plusLicensesValid state/province driver’s license with good driving recordInsurance license as required by state/province law and as prescribed by each state boardKnowledge, Skills and AbilitiesWorking knowledge of Windows-based PC environment and MS office applicationsKnowledge of Customer Relationship Management systems a plusAbility to maintain confidentialityAbility to work beyond standard business hours when necessary to service customersAbility to set goals for employees that are challenging but achievablePostal Code: 75704Category (Portal Searching): SalesJob Location: US-TX - Tyler