Sales Manager II

S.E. Combined Services of Florida; Louisville (KY); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

S.E. Combined Services of Florida is seeking a Sales Manager to lead a team of Sales Counselors in Louisville, KY, ensuring quota attainment and high customer service standards.

The role requires coaching, training, and performance management within company policies. You will develop local marketing programs, monitor pricing, and ensure compliance with federal and state regulations while maintaining a professional sales environment.

Formación

• High school diploma or equivalent required; Bachelor's degree preferred.
• 3-5 years of sales management experience required; prior supervision of Sales Counselors preferred.
• Experience presenting, training, coaching and motivating salespeople a plus.
• Knowledge of CRM systems a plus; strong MS Office skills.
• Valid driver's license; insurance licenses as required by state.

Responsabilidades

• Meet and exceed established location sales quotas.
• Ensure Sales Counselors utilize training methods while observing company policies.
• Provide ongoing sales instruction to ensure counselors meet customer needs.
• Manage Sales Counselors as primary reference regarding aftercare, prospecting, product knowledge, and pricing.
• Develop marketing programs to compliment geography and demographics; participate in community events.
• Review contracts to ensure compliance with laws; approve discounts offered to customers.
• Maintain marketing materials, training manuals, and sales equipment; ensure budget conformity.
• Ensure all counselors follow the Code of Conduct and licensure requirements.

Conocimientos

Sales leadership

Coaching

Customer service

MS Office

CRM systems

Confidentiality

Educación

High school or equivalent

Bachelor's degree preferred

Herramientas

MS Office

Descripción del empleo

Our associates celebrate lives. We celebrate our associates.

Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

Staff Management and Leadership

• Meet and exceed established location sales quotas
• Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
• Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
• Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

Market Share

• Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
• Analyze and be aware of competitor pricing
• Plan and participate in community events designed to develop prospects and heighten awareness of the location

Expense Management

• Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
• Approve all discounts offered to customers
• Prepare reports that demonstrate compliance with financial controls

Operations Support

• Maintain all marketing materials, training manuals, sales equipment and other sales supplies
• Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
• Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public

Compliance

• Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
• Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM Requirements

Education

• High school or equivalent
• Bachelor's degree preferred

Experience

• Sales Management experience of 3-5 years required
• Sales Counselor and sales supervisory experience preferred
• Experience presenting, training, coaching and motivating salespeople and sales forces a plus

Licenses

• Valid state/province driver's license with good driving record
• Insurance license as required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

• Working knowledge of Windows-based PC environment and MS office applications
• Knowledge of Customer Relationship Management systems a plus
• Ability to maintain confidentiality
• Ability to work beyond standard business hours when necessary to service customers
• Ability to set goals for employees that are challenging but achievable

Postal Code: 40206-2522

Category (Portal Searching): Sales

Job Location: US-KY - Louisville