Sales Manager II

Service Corporation International; Nicholasville (KY); On-site; USD 65,000 - 95,000; Full time

Job summary

Service Corporation International (SCI) in Nicholasville, KY is seeking a Sales Manager II to lead the sales staff, drive location quotas, and ensure compliant, high-quality customer service. The role requires directing training, coaching, and performance accountability for Sales Counselors while coordinating with marketing and operations.

The candidate will develop local market programs, analyze pricing, and ensure accurate reporting, all within company policies and regulatory guidelines.

Qualifications

• Education: High school or equivalent; Bachelor’s degree preferred.
• Experience: Sales leadership experience preferred; coaching and motivating sales staff.
• Licenses: Valid driver’s license; insurance license as required by state law.

Responsibilities

• Staff management and leadership of Sales Counselors.
• Meet and exceed location sales quotas.
• Provide sales instruction and training to Counselors.
• Support aftercare process, prospecting, product knowledge and closing skills.
• Develop local marketing programs and monitor competitor pricing.
• Prepare compliance and financial reports.

Skills

Staff Management

Sales Leadership

Quota attainment

Customer Service

Communication

Coaching

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Tools

MS Office

CRM systems

Job description

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

Sales Manager II JOB RESPONSIBILITIES

• Staff Management and Leadership
• Meet and exceed established location sales quotas
• Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
• Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
• Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service
• Market Share Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
• Analyze and be aware of competitor pricing
• Plan and participate in community events designed to develop prospects and heighten awareness of the location
• Expense Management Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
• Approve all discounts offered to customers
• Prepare reports that demonstrate compliance with financial controls
• Operations Support Maintain all marketing materials, training manuals, sales equipment and other sales supplies
• Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
• Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public
• Compliance Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
• Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM REQUIREMENTS

• Education High school or equivalent Bachelor’s degree preferred
• Experience Sales experience not required Sales Counselor and sales supervisory experience preferred Experience presenting, training, coaching and motivating salespeople and sales forces a plus
• Licenses Valid state/province driver’s license with good driving record Insurance license as required by state/province law and as prescribed by each state board
• Knowledge, Skills and Abilities Working knowledge of Windows-based PC environment and MS office applications Knowledge of Customer Relationship Management systems a plus Ability to maintain confidentiality Ability to work beyond standard business hours when necessary to service customers Ability to set goals for employees that are challenging but achievable

Postal Code: 40356 Category (Portal Searching): Sales Job Location: US-KY - Nicholasville

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI” refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.