Retail Assistant Manager — Lead Customer Experience

N23 Premium Brands Opco LLC; San Diego (CA); On-site; USD 45,000 - 57,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Monthly bonuses

Merchandise discounts

Professional development

Advancement opportunities

Community partnerships

Job summary

KnitWell Group is seeking an Assistant Manager for Store 2987-Las Americas Premium Outlets in San Diego, CA. You will support customer experience and shape a strong store culture, serving as a leader on the sales floor and modeling our brand behaviors to engage customers.

You will mentor associates, recruit and develop talent with the Store Manager, and drive operational excellence using reporting to ensure a seamless omnichannel experience.

Qualifications

• 1+ year retail management experience (preferred).
• Hospitality mindset when connecting with customers and associates.
• Technology proficient; able to operate a point-of-sale system.
• Strong business acumen; able to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model brand behaviors to engage customers.
• Inspire, educate, and coach associates to create genuine connections.
• Create an inclusive store environment for associates.
• Use technology to provide an omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Hospitality mindset

POS system proficiency

Business acumen

Initiative

Tools

POS system

Job description

KnitWell Group is seeking an Assistant Manager for Store 2987-Las Americas Premium Outlets in San Diego, CA. You will support customer experience and shape a strong store culture, serving as a leader on the sales floor and modeling our brand behaviors to engage customers.

You will mentor associates, recruit and develop talent with the Store Manager, and drive operational excellence using reporting to ensure a seamless omnichannel experience.