Store Manager - Lead Team & Elevate Customer Experience

Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.; San Diego (CA); On-site; USD 83,383,000 - 104,158,000; Full time

Benefits offered by this job

Optional medical coverage

401(k) plan

Paid time off and holidays

Monthly bonuses

Employee discounts

Job summary

KnitWell Group is seeking a Store Manager for Store 0464-Carmel Mountain Ranch TC-Chico's in San Diego, CA. The role focuses on leading a retail team, delivering a seamless customer experience, and driving store performance.

You will hire and coach staff, manage payroll and scheduling, and use reporting to improve metrics while upholding brand standards. Flexible evenings, weekends, and holidays are expected, with opportunities for monthly bonuses.

Qualifications

• 5+ years of retail management experience required; 2 of those years in a Store Manager position.
• Flexible availability — including nights, weekends, holidays.
• Demonstrates ownership mindset and leads by example.
• High level of accountability and initiative.
• Effective leadership, people management, and communication skills.
• Collaborative leadership style that invests in developing talent.
• Strong business acumen and ability to drive results through reporting and planning.
• Action‑oriented approach to organize, delegate, and prioritize deadlines.
• Ability to bend, reach, stretch for products and lift up to 50 pounds.

Responsibilities

• Define a clear vision and strategy to prioritize a customer-centred culture, drive operational excellence, and deliver business results.
• Hire, develop and coach an effective retail team to deliver a customer‑centred experience.
• Take ownership of the store’s financial performance; manage payroll and schedules; and achieve sales goals.
• Lead the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.
• Use store reporting to proactively create action plans to improve metrics and run the business effectively.
• Maintain a visually inspiring store environment that reflects brand standards.
• Actively share brand priorities, initiatives, and messages with store teams.
• Ensure compliance with all policies, guidelines, and business practices.
• Build community connections through in‑store company‑sponsored events, philanthropy, and other initiatives.

Skills

Retail management

People management

Communication skills

Leadership

Scheduling

Payroll

Strategic planning

Job description

KnitWell Group is seeking a Store Manager for Store 0464-Carmel Mountain Ranch TC-Chico's in San Diego, CA. The role focuses on leading a retail team, delivering a seamless customer experience, and driving store performance.

You will hire and coach staff, manage payroll and scheduling, and use reporting to improve metrics while upholding brand standards. Flexible evenings, weekends, and holidays are expected, with opportunities for monthly bonuses.