Sales Manager: Drive Store Growth & Customer Experience

The Michael's Companies; Morgantown (WV); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Flexible spending accounts

Tuition assistance

Job summary

The Michael's Companies in Morgantown, WV is seeking a Sales Manager to drive strong sales results and enhance customer experience. This role oversees front-end and service operations while ensuring compliance with company standards.

The Sales Manager will lead a high-performing team, coach best practices, manage store conditions, and support various in-store initiatives.

Experience in retail leadership and customer engagement is essential. Michaels offers competitive benefits and a supportive work environment.

Qualifications

• 3+ years of retail leadership experience.
• Ability to work in a fast-paced environment with frequent customer interactions.
• Strong coaching and training skills for team development.

Responsibilities

• Lead and manage adherence to Standard Operating Procedures.
• Model and coach best-in-class Customer Experience behaviors.
• Oversee store operations and management during shifts.

Skills

Retail leadership

Customer experience

Sales conversion

Team coaching

Job description

The Michael's Companies in Morgantown, WV is seeking a Sales Manager to drive strong sales results and enhance customer experience. This role oversees front-end and service operations while ensuring compliance with company standards.

The Sales Manager will lead a high-performing team, coach best practices, manage store conditions, and support various in-store initiatives.

Experience in retail leadership and customer engagement is essential. Michaels offers competitive benefits and a supportive work environment.