Sales Manager - Retail Growth & Customer Experience

The Michael's Companies; Washington (Washington County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Tuition assistance

Flexible spending accounts

Job summary

The Michael's Companies is looking for a full-time Sales Manager in Washington County, PA. This role champions a high-performing culture across the store, driving sales results and enhancing customer experiences.

The Sales Manager will oversee front-end operations, coach staff on customer interactions, and ensure compliance with company standards. Ideal candidates should have at least 3 years of leadership experience and a passion for creative solutions. The position offers benefits and a chance to foster creativity in a retail setting.

Qualifications

• 3+ years retail leadership experience is required.

Responsibilities

• Lead adherence to Standard Operating Procedures and Company programs.
• Model and coach Customer Experience and Selling behaviors.
• Oversee front-end and service operations.
• Support Custom Framing operations and customer consultations.

Skills

Retail leadership

Customer experience

Sales management

Job description

The Michael's Companies is looking for a full-time Sales Manager in Washington County, PA. This role champions a high-performing culture across the store, driving sales results and enhancing customer experiences.

The Sales Manager will oversee front-end operations, coach staff on customer interactions, and ensure compliance with company standards. Ideal candidates should have at least 3 years of leadership experience and a passion for creative solutions. The position offers benefits and a chance to foster creativity in a retail setting.