Sales Manager

Frontier Ford; Santa Clara (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Frontier Ford in Santa Clara, California is looking for a Sales Manager to lead their growing team. The candidate will be responsible for maintaining superior customer service and ensuring the dealership's overall success.

Key responsibilities include developing relationships with customers, assisting sales consultants, and providing training. Ideal applicants should have a strong sales record, communication skills, and 3-5 years of automotive sales management experience.

Qualifications

• Consistent track record of meeting and exceeding sales goals.
• 3-5 years of automotive sales management experience required.
• Valid driver’s license and satisfactory Motor Vehicle Report.

Responsibilities

• Maintain superior customer service through dealership culture.
• Review critical metrics for sales department daily.
• Develop an advertising and marketing plan for the dealership.
• Provide training and support to all staff.
• Assist sales consultants in closing deals.

Skills

Sales goal achievement

Communication skills

Customer service

Inventory control understanding

Computer skills

Education

Minimum high school diploma or GED

Job description

Job Summary

We are looking for a Sales Manager to join our growing team! The right candidate will be goal-oriented and have excellent interpersonal and communication skills. They will be responsible for ensuring the overall success of the dealership and providing leadership and guidance to all employees.

Responsibilities

• Maintain superior customer service (CSI) through dealership culture
• Review critical metrics daily for sales department and make necessary adjustments to increase production
• Assist in developing an advertising and marketing plan
• Work directly with employees and customers to develop relationships and help bridge disconnects in the sales process
• Build rapport with customers to build a base of referrals to establish customer network
• Provide training and support to all staff
• Assist sales consultants in closing deals and attracting more customers
• Call, email, text and communicate with prospects and customers
• Strong desking and closing abilities - special finance knowledge is beneficial for this role
• Should be knowledgeable with appraising trade-ins and used car street purchases

Qualifications

• Consistent track record of successfully meeting and exceeding sales goals
• Minimum high school diploma or GED equivalent required
• Minimum 3-5 years of automotive sales management experience
• Excellent communication and customer service skills
• Understanding of inventory control
• Strong computer and phone skills
• Professional appearance and work ethic
• Ambitious, goal oriented, and able to work within a dynamic environment
• Valid driver’s license and satisfactory Motor Vehicle Report (MVR)

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.