Sales Manager

Lakeside HR Group; Minneapolis (MN); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Retirement plan with employer contrib.

Basic Life/AD&D Plan

Paid time off and paid holidays

Job summary

Lakeside HR Group has been engaged to recruit a Sales Manager to join their team in the Twin Cities, MN. This hands-on player-coach role focuses on building referral relationships, converting prospective clients and developing a high-performing sales team.

The Sales Manager will lead client relations, strengthen processes, and use performance data to drive growth and a consistent client experience. Occasional travel to multiple metro-area offices is required with mileage reimbursed.

Qualifications

• Associate degree from an accredited college is required; bachelor's degree preferred.
• Minimum of three years of experience leading a sales, business development, or relationship-management team.
• Experience coaching and training sales professionals to improve performance.
• Hands-on experience using and maintaining a CRM platform.
• Excellent written and verbal communication and presentation skills.
• Strong organizational skills with the ability to set priorities and manage multiple initiatives.
• Willingness to work from multiple Twin Cities metro-area offices; mileage reimbursed.

Responsibilities

• Nurture professional relationships to expand the referral network and increase high-quality referrals.
• Lead sales conversations with prospective clients, communicate the value of the organization’s services and follow up with prospects who do not initially move forward.
• Schedule, coordinate and attend educational speaking engagements for referral partners and prospective clients.
• Maintain accurate, complete and timely information in the CRM.
• Build strong relationships with key contacts and help create personalized outreach and appreciation efforts.
• Lead the client relations and sales team, providing direction, accountability and support to meet KPIs.
• Coach, mentor and train team members on sales techniques and CRM best practices.
• Conduct regular one-on-one meetings, call reviews and feedback sessions to strengthen team effectiveness.
• Partner with leadership to develop, refine and implement sales training and growth strategies.
• Support onboarding of new team members and promote consistency in messaging and client experience.
• Track and report conversion rates, show rates, referral performance and other sales KPIs.
• Hold the team accountable for sales goals, activity, quality standards and CRM usage.
• Ensure sales activities align with values and client experience expectations.
• Oversee and improve ongoing client follow-up and retention efforts.

Skills

Sales leadership

CRM experience

Coaching / training

Communication skills

Presentation skills

Organizational skills

Fast-paced environment adaptability

Multi-office travel readiness

Education

Associate degree

Bachelor’s degree (preferred)

Tools

CRM system

Job description

Compensation: $80K - $85K (Estimated OTE for year one $100K - $110K)

Location: Twin Cities, MN; travel between multiple metro-area offices required, with mileage reimbursed

About The Job:

Lakeside HR Group has been engaged by our client to recruit for a Sales Manager to join their team. Our client is an established professional services organization focused on delivering a thoughtful, high-quality experience to every client.

This is a hands-on player-coach role for someone who enjoys building referral relationships, converting prospective clients and developing a strong sales team. The Sales Manager will lead the client relations and sales function, strengthen processes and use performance data to support continued growth and a consistent client experience.

Key responsibilities:

Sales and Relationship Development

• Nurture professional relationships to expand the referral network and increase high-quality referrals.
• Lead sales conversations with prospective clients, communicate the value of the organization’s services and follow up with prospects who do not initially move forward.
• Schedule, coordinate and attend educational speaking engagements for referral partners and prospective clients.
• Maintain accurate, complete and timely information in the CRM.
• Build strong relationships with key contacts and help create personalized outreach and appreciation efforts.

Leadership and Team Oversight

• Lead the client relations and sales team, providing direction, accountability and support to meet or exceed established KPIs.
• Coach, mentor and train team members on sales techniques, relationship-building strategies and CRM best practices.
• Conduct regular one-on-one meetings, call reviews and feedback sessions to strengthen individual and team effectiveness.
• Partner with leadership to develop, refine and implement sales training and growth strategies.
• Support the onboarding of new team members and promote consistency in messaging, processes and the client experience.

Performance and Client Experience

• Track and report conversion rates, show rates, referral performance and other sales KPIs.
• Hold the team accountable for sales goals, activity expectations, quality standards and accurate CRM usage.
• Ensure sales activities align with organizational values, applicable standards and client experience expectations.
• Oversee and improve ongoing client follow-up and retention efforts.
• Step in to support high-value, sensitive or complex client relationships when needed.
• Promote a consistent, high-quality experience from initial contact through retention and future engagement.

Required Skills:

• Associate degree from an accredited college or university required; bachelor’s degree preferred.
• At least three years of experience leading a sales, business development or relationship-management team.
• Experience coaching and training sales professionals to improve performance.
• Hands-on experience using and maintaining a CRM platform.
• Exceptional written and verbal communication and presentation skills, with the ability to explain technical and non-technical concepts clearly.
• Strong organizational skills with the ability to set priorities, meet goals and manage multiple initiatives.
• Proactive, organized and comfortable working in a fast-paced environment with changing priorities.
• Ability to work from multiple Twin Cities metro-area offices; mileage is reimbursed.

• Competitive compensation package
• Health, dental, and vision insurance
• Retirement plan with employer contribution
• Basic Life/AD&D Plan
• Paid time off and paid holidays

About Lakeside HR Group:

At Lakeside HR Group, we understand that finding the right job is essential for your career success. We are a boutique-style human resources consulting and recruiting firm dedicated to providing personalized, tailored solutions. When you partner with us, you are not just getting a recruiter; you are getting the entire Lakeside team working together to support your career goals.

Partner with us at Lakeside HR Group, where we are more than just a recruiting firm; we are your partners in achieving your career aspirations.