Sales Manager: Lead High-Impact Client Relations

Lakeside HR Group; Minneapolis (MN); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Retirement plan with employer contrib.

Basic Life/AD&D Plan

Paid time off and paid holidays

Job summary

Lakeside HR Group has been engaged to recruit a Sales Manager to join their team in the Twin Cities, MN. This hands-on player-coach role focuses on building referral relationships, converting prospective clients and developing a high-performing sales team.

The Sales Manager will lead client relations, strengthen processes, and use performance data to drive growth and a consistent client experience. Occasional travel to multiple metro-area offices is required with mileage reimbursed.

Qualifications

• Associate degree from an accredited college is required; bachelor's degree preferred.
• Minimum of three years of experience leading a sales, business development, or relationship-management team.
• Experience coaching and training sales professionals to improve performance.
• Hands-on experience using and maintaining a CRM platform.
• Excellent written and verbal communication and presentation skills.
• Strong organizational skills with the ability to set priorities and manage multiple initiatives.
• Willingness to work from multiple Twin Cities metro-area offices; mileage reimbursed.

Responsibilities

• Nurture professional relationships to expand the referral network and increase high-quality referrals.
• Lead sales conversations with prospective clients, communicate the value of the organization’s services and follow up with prospects who do not initially move forward.
• Schedule, coordinate and attend educational speaking engagements for referral partners and prospective clients.
• Maintain accurate, complete and timely information in the CRM.
• Build strong relationships with key contacts and help create personalized outreach and appreciation efforts.
• Lead the client relations and sales team, providing direction, accountability and support to meet KPIs.
• Coach, mentor and train team members on sales techniques and CRM best practices.
• Conduct regular one-on-one meetings, call reviews and feedback sessions to strengthen team effectiveness.
• Partner with leadership to develop, refine and implement sales training and growth strategies.
• Support onboarding of new team members and promote consistency in messaging and client experience.
• Track and report conversion rates, show rates, referral performance and other sales KPIs.
• Hold the team accountable for sales goals, activity, quality standards and CRM usage.
• Ensure sales activities align with values and client experience expectations.
• Oversee and improve ongoing client follow-up and retention efforts.

Skills

Sales leadership

CRM experience

Coaching / training

Communication skills

Presentation skills

Organizational skills

Fast-paced environment adaptability

Multi-office travel readiness

Education

Associate degree

Bachelor’s degree (preferred)

Tools

CRM system

Job description

Lakeside HR Group has been engaged to recruit a Sales Manager to join their team in the Twin Cities, MN. This hands-on player-coach role focuses on building referral relationships, converting prospective clients and developing a high-performing sales team.

The Sales Manager will lead client relations, strengthen processes, and use performance data to drive growth and a consistent client experience. Occasional travel to multiple metro-area offices is required with mileage reimbursed.