Assistant Sales Manager

Service Corporation International; Santa Ana (CA); On-site; USD 70,304 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Job summary

Service Corporation International in Santa Ana, CA, seeks a Sales Manager to drive pre-need sales volume and margins while guiding the sales team to achieve annual goals.

You will coach associates, monitor performance, and develop budgets, ensuring strong community relationships and brand presence. Strong presentation and CRM skills are required; bilingual in Spanish is a plus.

Qualifications

• High school diploma or equivalent required; advanced education strongly preferred for career advancement.
• Experience leading sales teams and meeting revenue targets.
• Bilingual in Spanish advantageous; CRM experience preferred.

Responsibilities

• Achieve annual pre-need sales volume and margin goals for the team and individual sales production.
• Observe sales meetings, provide timely feedback to motivate revenue growth, and address gaps.
• Qualify leads, present pre-need services, close sales, and schedule appointments.
• Develop annual sales budgets, monitor expenses, and achieve financial targets.

Skills

Bilingual Spanish

Public speaking

CRM experience

MS Office

Education

High School diploma

Advanced education preferred

Tools

CRM software

MS Office

Job description

Our associates celebrate lives. We celebrate our associates.

Responsible for achieving annual pre-need sales volume and margin goals of sales team as well as individual sales production. Observe sales representatives during sales meetings and provide timely constructive feedback to motivate pre-need revenue growth. Tracks and trends sales, addresses gaps, takes initiate to dismiss underperforming sales staff.

Job Responsibilities

Revenue Generating 60%

• Qualifies sales leads by asking probing questions and providing information; schedules sales appointments.
• Applying sales skills presents pre-need services and products to consumers and influences the importance of pre-need. Completes electronic sales contract and closes the sales.
• Generates sales leads by presenting pre-need presentations or information at community or non-profit events and consumer homes.

Administrative 20%

• Ensures contracts and paperwork are accurately and thoroughly completed by Sales Representative in a timely manner.
• Builds positive business relationships within the community, non-profit, and civic organizations in order to build Brand presence.
• Developing and achieving AOR and individual sales goals
• Learning how to apply market demographics, share, and growth/decline rates to develop annual sales goals for sales team.
• Responsible for developing an annual financial budget, monitoring and approving expenses, and achieving financial budget in both revenue and expense.
• Approves time cards prior to deadline, initiates personnel change transactions.
• Additional responsibilities as requested or assigned

People Development 20%

• Coach revenue generators on techniques, technology, and influential personal style. Provide timely constructive feedback; may recommend re-training. Facilitates answers to sales and commissions questions.
• Develop a strong, trusting, and reliable team. Understand team members career aspirations and provide assignments to develop skills and/or close gaps. Constructively address issues and provide tangible and appropriate feedback. Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover. Monitor training requirements ensuring staff is current.
• Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff. Collaborates with Field Management on Associate Performance, pay increases, special pays, and career advancements.
• Discipline staff as necessary. Writes development plans to close behavior or skill gaps. Collaborates with Human Resources throughout discipline, development, and termination processes. Initiates discussions to terminate underperforming staff. Recommends and discusses terminations with Leadership.

Education

Minimum Requirements

• High School diploma or equivalent required
• Advanced education strongly preferred for continued career advancement

Licenses

• Valid and current driver’s license with an acceptable driving record is required

Experience

• Sales Management experience of 1-2 years required
• Prior revenue generating sales experience with a demonstrable record of exceeding annual sales goals required
• Experience with in-home sales a plus
• Experience giving presentations to consumer audiences or public speaking ability required
• Experience in the Funeral Services Industry strongly desired
• Experience with Customer Relationship Management (CRM) systems is desired

Knowledge, Skills & Abilities

• Administrative skills necessary to manage work force, administrative transactions, and planning / forecasting responsibilities
• Ability to present products and service information with compassion and influence to consumers one-on-one or in a group/public setting.
• Computer literate and proficient with MS Office, Word, Excel, and Power Point
• Ability to use computerized databases for sales presentations and electronic contracts
• Must be bilingual in Spanish

Work conditions

• Environment - Work is primarily indoors; professional attire required when in contact with potential customers and families
• Postures – Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings
• Physical Demands – Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Hours – May work beyond standard hours or schedule as business needs arise
• Travel – frequent amount of local and/or multiple location travel required

Compensation

Salary- $70,304

($70,304 - $110,000 annualized targeted first year earnings)

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 92705

Category (Portal Searching): Sales

Job Location: US-CA - Santa Ana

#SALES