Sales Management Trainee: Lead Front Desk & Enrollment

Goldfish Swim School; Manalapan Township (NJ); Sur place; USD 21 000 - 30 000; Temps partiel

Résumé du poste

Goldfish Swim School is looking for a Management Trainee – Sales to start in our Manager Development Program. This entry-level, part-time role supports enrollment goals and guest experiences, working with the AGM – Sales and GM to grow a high-performing Front Desk team.

You will learn operations hands-on, train with leadership, and progressively take on responsibilities as Manager on Duty. A Lifeguard Certification is required, and evening/weekend shifts are necessary to meet our busy schedule.

Qualifications

• 0–1 year experience in customer service, sales, or team support.
• Willingness to obtain Lifeguard Certification through Goldfish Swim School.
• Able to work evenings and weekends.
• Strong communication and guest-service orientation.
• Willingness to learn and grow into a Manager.

Responsabilités

• Greet every member and family warmly at arrival and departure.
• Keep the facility clean, organized, and ready for customers.
• Oversee the first day swimmer process: wristbands, tours, lane walks, and follow up.
• Support enrollment efforts by following up on leads via calls/texts.
• Learn to handle customer objections and support Front Desk staff.
• Shadow and assist the AGM in coaching Front Desk team members.
• Serve as the Manager on Duty during assigned shifts.

Connaissances

Customer service

Sales

Communication

Team support

Organizational skills

Formation

Lifeguard Certification

Outils

Front desk software

Description du poste

Goldfish Swim School is looking for a Management Trainee – Sales to start in our Manager Development Program. This entry-level, part-time role supports enrollment goals and guest experiences, working with the AGM – Sales and GM to grow a high-performing Front Desk team.

You will learn operations hands-on, train with leadership, and progressively take on responsibilities as Manager on Duty. A Lifeguard Certification is required, and evening/weekend shifts are necessary to meet our busy schedule.