Front Desk & Sales Associate — Welcoming Enrollment Pro

Goldfish Swim School; Plantation (FL); Presencial; USD 17 000 - 22 000; Tempo parcial

Resumo da oferta

Goldfish Swim School is seeking a friendly Front Desk and Sales Associate to welcome families, guide enrollment, and support daily front desk operations. You will respond to inquiries, handle outbound enrollment calls, and assist with merchandise and checkout. CPR/First Aid/AED certifications will be obtained through Goldfish Swim School as needed.

Evening and weekend availability is required. The role emphasizes a people-first approach, clear communication, and a proactive, organized mindset to

Qualificações

• Customer service experience is preferred.
• Strong verbal communication skills and a friendly phone presence.
• CPR, First Aid and AED certifications must be obtained through Goldfish Swim School.

Responsabilidades

• Greet members and families at check-in and ensure a welcoming experience.
• Answer phones, respond to inquiries, and conduct outbound member enrollment calls.
• Guide families through the enrollment process with effective sales and customer service techniques.
• Handle customer concerns professionally and resolve issues.
• Assist families with merchandise and vending purchases.
• Make calls to resolve open account issues with care and professionalism.
• Maintain a tidy, stocked front desk, snack area, changing rooms, restrooms and lobby.
• Enforce safety rules and administer first aid when necessary.

Conhecimentos

Customer service

Communication

CPR/First Aid/AED certs

Basic computer skills

Administrative experience

Descrição da oferta de emprego

Goldfish Swim School is seeking a friendly Front Desk and Sales Associate to welcome families, guide enrollment, and support daily front desk operations. You will respond to inquiries, handle outbound enrollment calls, and assist with merchandise and checkout. CPR/First Aid/AED certifications will be obtained through Goldfish Swim School as needed.

Evening and weekend availability is required. The role emphasizes a people-first approach, clear communication, and a proactive, organized mindset to