Swim School Front Desk Sales & Service Leader

Goldfish Swim School - Aliso Viejo; Laguna Woods (CA); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

401(k)

401(k) matching

Bonus based on performance

Company parties

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Leadership roles

Flexible hours

Great pay

Valuable work experience

Increased social opportunities

Future references/referrals

Zusammenfassung

Goldfish Swim School seeks a Sales and Service Manager to oversee the front desk operations, performance metrics, and customer service initiatives. You will lead a team, manage registration and point-of-sale processes, and ensure alignment with company standards across daily activities.

The role requires strong communication, training abilities, and a focus on delivering a high-quality guest experience with reliable reporting to the GMs.

Qualifikationen

• High school diploma or GED required; Bachelor's degree preferred.
• 2+ years customer service and/or administrative office experience.
• Proficient with Word, Excel and other software systems.
• Strong interpersonal and organizational skills.

Aufgaben

• Oversees the sales and service/front desk operations at Goldfish Swim School.
• Provides leadership and training to Front Desk staff.
• Manages daily operations and reporting to General Manager and Assistant General Manager.
• Maintains monthly and weekly reporting, schedules and customer interactions.

Kenntnisse

Customer service

Administrative support

Computer skills

Communication

Ausbildung

High school diploma or GED

Bachelor's degree

Tools

Word

Excel

Jobbeschreibung

Goldfish Swim School seeks a Sales and Service Manager to oversee the front desk operations, performance metrics, and customer service initiatives. You will lead a team, manage registration and point-of-sale processes, and ensure alignment with company standards across daily activities.

The role requires strong communication, training abilities, and a focus on delivering a high-quality guest experience with reliable reporting to the GMs.