Sales-Led General Manager, Remote Digital Agency

Blacksmith Agency LLC; San Francisco (CA); Remote; USD 150,000 - 230,000; Full time

Job summary

Blacksmith Agency in the United States is seeking a General Manager, Digital Agency to run the company day to day. You will oversee sales, recruiting, delivery and marketing while reporting to the founder.

The role emphasizes profit performance, client contracts, vendor terms, and building strong operators into leaders. You will lead four department leads and set the weekly rhythm, priorities, and decisions.

Qualifications

• Must have a sales leadership background at VP of Sales or CRO level.
• Experience leading a multi-functional services organization (agency, SaaS or professional services).
• Proven ability to manage profit and negotiate contracts.

Responsibilities

• Oversee four department leads and their performance, development and reviews.
• Set weekly rhythm, quarterly priorities and make trade-off decisions.
• Own profit and margins, and manage hiring costs and vendor terms.
• Drive commercial conversations, client contracts and redlines.
• Coach and develop operators into leaders and align with founder strategy.
• Make day-to-day decisions that affect the business trajectory.

Job description

Blacksmith Agency in the United States is seeking a General Manager, Digital Agency to run the company day to day. You will oversee sales, recruiting, delivery and marketing while reporting to the founder.

The role emphasizes profit performance, client contracts, vendor terms, and building strong operators into leaders. You will lead four department leads and set the weekly rhythm, priorities, and decisions.