Sales Leadership Associate

PODS Enterprises, LLC; Clearwater (FL); On-site; USD 50,000 - 65,000; Full time

Job summary

PODS Enterprises, LLC seeks a trainee to join its Sales leadership track in Florida. You will complete a five-week sales agent training, learn quoting, pricing, and sales processes, and participate in live practice with coaching from experienced supervisors.

You will then lead a team of about 15 agents, manage monthly quotas, coaching plans, and performance results, while ensuring schedule adherence and escalation handling.

Qualifications

• Relevant sales or customer-facing experience.
• Demonstrated potential to coach and influence others.
• Strong communication, sound judgment, comfort with performance data, and proficiency with standard business technology.
• Ability to complete PODS agent sales training and leadership certification.
• Frontline inside-sales experience and coaching skills.

Responsibilities

• Lead and develop approximately 15 experienced sales agents on the Sales and Service Center floor through live call feedback and coaching.
• Own the assigned monthly team quota, close rate, conversion and productivity metrics; monitor leading indicators daily.
• Assess calls, create coaching plans, and track skill improvement and sales results.
• Provide timely guidance, troubleshoot issues, manage escalations and ensure service quality.
• Monitor attendance and timesheets; conduct team meetings and 1:1s; escalate personnel matters as needed.
• Report risks and progress to Sales leadership and collaborate with HR, Training and Sales Ops.

Skills

Sales experience

Coaching potential

Communication & data fluency

Job description

• Complete the entire assigned five-week sales agent training program and pass the established agent certification requirements.
• Learn PODS products, service options, quoting and pricing processes, sales technology, customer journey, compliant sales practices, and escalation procedures.
• Participate in monitored live sales practice, demonstrate discovery, value articulation, objection handling, closing, and accurate system documentation.
• Shadow experienced supervisors; learn reporting, staffing, schedule adherence, performance management, timekeeping approval workflows, and customer escalations.
• Practice call evaluation, structured coaching, team huddles, conflict resolution and performance feedback under a designated leader’s supervision.
• Complete a 30-day team action plan and all formal leadership readiness assessments; maintain records of training evidence and feedback.

Future Responsibilities to Support Sales Team Growth

• Lead and develop approximately 15 experienced sales agents on the Sales and Service Center floor through live call feedback, structured sales teaching, daily coaching and measurable individual action plans.
• Own the assigned monthly team sold-container quota (approximately 1,200 containers as an initial planning baseline, pending approval), close rate, conversion and productivity performance; monitor leading indicators daily.
• Assess calls and results; create personalized coaching plans, document commitments, and track skill improvement and sales results.
• Provide timely guidance, troubleshoot issues, manage customer and agent escalations, and reinforce service quality and compliant selling.
• Monitor attendance, workforce adherence and agent productivity; review and approve timesheets within delegated authority and policy.
• Conduct team meetings and one-on-ones; recognize performance, give performance feedback and escalate personnel matters appropriately.
• Report risks, progress, and action plans to Sales leadership; collaborate with Training, Sales Operations, Workforce Management and HR.

Minimum and preferred qualifications

• Relevant sales or customer-facing experience
• Demonstrated potential to coach and influence others
• Strong communication, sound judgment, comfort with performance data, and proficiency with standard business technology.
• Ability to complete PODS agent sales training and leadership certification.
• Frontline inside-sales/contact-center selling experience,
• Demonstrated ability to teach selling skills and improve conversion, successful real-time coaching of experienced agents
• KPI fluency
• Strong follow-through under competing priorities

Equal Opportunity Employer
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