Sales Leader on Duty & Team Coach

American Eagle Outfitters Inc.; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

40% off product at AE & Aerie

Health care benefits

Career development opportunities

Job summary

American Eagle Outfitters Inc. is seeking a full-time Sales Leader to support the Store Leadership Team and drive guest experience in Charlotte, NC. You will manage day-to-day operations, lead LOD shifts, and coach associates to deliver strong sales results.

You’ll recruit and train talent, ensure brand standards, and celebrate achievements while fostering a Guest First culture with a focus on teamwork and operational excellence.

Qualifications

• Experience in retail leadership and driving sales KPIs.
• Strong people management and training capabilities.
• Ability to recruit, coach and develop store teams.
• Focus on delivering exceptional guest service and store standards.
• Skilled in managing visual and operational standards in-store.

Responsibilities

• Lead and support the Store Leadership Team on duty shifts and daily operations.
• Coach and motivate associates to achieve sales and service goals.
• Recruit, train and develop store staff to uphold guest-first standards.
• Set clear goals, provide feedback, and recognize top performers.
• Execute visual merchandising and operational procedures to standards.

Skills

Leadership

Sales drive

Training & development

Guest experience

KPI focus

Tools

POS systems

Inventory software

Job description

American Eagle Outfitters Inc. is seeking a full-time Sales Leader to support the Store Leadership Team and drive guest experience in Charlotte, NC. You will manage day-to-day operations, lead LOD shifts, and coach associates to deliver strong sales results.

You’ll recruit and train talent, ensure brand standards, and celebrate achievements while fostering a Guest First culture with a focus on teamwork and operational excellence.