Sales Leader & Guest Experience Champion

American Eagle Outfitters, Inc.; Somerville (MA); On-site; USD 25,000 - 34,000; Full time

Job summary

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team in delivering an exceptional guest experience. You will lead LOD shifts, drive KPI results, and coach associates to uphold AEO service standards while maintaining strong store operations.

You will recruit and train staff, promote a Guest First culture, and execute daily merchandising and safety procedures. AEO values teamwork and integrity in a fast-paced retail environment.

Qualifications

• Prior retail store leadership experience is preferred.
• Proven ability to drive sales and KPI results.
• Strong coaching, feedback, and talent development skills.
• Experience with visual standards and store operations.

Responsibilities

• Drive sales by maximizing floor productivity and guest engagement.
• Lead and motivate store team; uphold service standards and integrity.
• Recruit, train and develop associates to meet business needs.
• Provide real-time coaching and performance feedback to staff.
• Execute daily visual and operational procedures including shipments and merchandising.
• Maintain store safety and asset protection standards.

Skills

Sales Leadership

Team Leadership

Talent Development

Visual Merchandising

Guest Experience

Asset Protection

Job description

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team in delivering an exceptional guest experience. You will lead LOD shifts, drive KPI results, and coach associates to uphold AEO service standards while maintaining strong store operations.

You will recruit and train staff, promote a Guest First culture, and execute daily merchandising and safety procedures. AEO values teamwork and integrity in a fast-paced retail environment.