Store Sales Leader & Guest Experience Champion

American Eagle Outfitters, Inc.; Aurora (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Employee Discount

Job summary

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team by leading Leader on Duty shifts and delivering a stellar guest experience.

You will drive daily operations, train and motivate associates, and uphold AEO's service standards on the sales floor and in the fitting room, while maintaining visual standards and store safety. Join a brand committed to authentic, guest-first service and career development with associate discounts.

Qualifications

• Experience leading store teams and driving revenue through service and operations.
• Proven ability to train and develop associates to meet service standards.
• Strong focus on achieving KPI targets and guest satisfaction.
• Ability to manage daily store activities, including fittings and merchandising.
• Commitment to visual standards and store safety procedures.

Responsibilities

• Drive sales by maximizing fitting room and salesfloor productivity to build guest loyalty.
• Motivate and coach associates to uphold AEO service standards on the floor and in the fitting room.
• Recruit and hire strong talent and deliver ongoing training for outstanding service.
• Set clear goals, provide real-time feedback, and celebrate performance.
• Execute daily visual and operational procedures while ensuring guest-ready fitting rooms.

Skills

Sales leadership

Guest experience

Team motivation

Training

Visual execution

Job description

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team by leading Leader on Duty shifts and delivering a stellar guest experience.

You will drive daily operations, train and motivate associates, and uphold AEO's service standards on the sales floor and in the fitting room, while maintaining visual standards and store safety. Join a brand committed to authentic, guest-first service and career development with associate discounts.