Sales Leader – Growth, Training & Compliance

Service Corporation International; Dallas (TX); On-site; USD 96,000 - 200,000; Full time

Job summary

Service Corporation International in Dallas, TX, seeks a Sales leadership role to drive growth at the location. You will manage Sales Counselors, set sales strategies, and ensure adherence to policies while delivering outstanding customer service.

Responsibilities include mentoring staff, achieving location quotas, planning marketing programs, and supervising aftercare and paperwork. A valid TX driver license and insurance license are required, with a strong coaching background.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• Sales experience not required; supervisory experience preferred.
• Experience presenting, training, coaching and motivating salespeople and sales forces a plus

Responsibilities

• Meet and exceed established location sales quotas.
• Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures.
• Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers.
• Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service.
• Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community.
• Analyze and be aware of competitor pricing.
• Plan and participate in community events designed to develop prospects and heighten awareness of the location.
• Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws.
• Approve all discounts offered to customers.
• Prepare reports that demonstrate compliance with financial controls.
• Maintain all marketing materials, training manuals, sales equipment and other sales supplies.
• Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies.
• Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public.
• Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure.
• Ensure compliance of sales practices with federal, state/provincial and local regulations

Skills

Leadership

Coaching

Customer service

CRM knowledge

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Windows OS

MS Office

Job description

Service Corporation International in Dallas, TX, seeks a Sales leadership role to drive growth at the location. You will manage Sales Counselors, set sales strategies, and ensure adherence to policies while delivering outstanding customer service.

Responsibilities include mentoring staff, achieving location quotas, planning marketing programs, and supervising aftercare and paperwork. A valid TX driver license and insurance license are required, with a strong coaching background.