Sales Leader: Customer-Obsessed Store Growth Champion

The Brand House Collective

Memphis (TN)

On-site

USD 42,000 - 60,000

Full time

5 days ago
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Benefits offered by this job

POS system experience

Job summary

Kirkland's Home in Memphis, TN seeks a Sales Leader to drive a customer-obsessed selling culture, protect brand presentation, and collaborate with the Store Manager to execute business plans.

You will coach the team, lead by example on duties, manage POS and stock, and ensure excellent service across in-store and online experiences. Weekend and evening availability is required. Strong communication and upbeat, energetic leadership are essential to help reach sales goals.

Qualifications

  • High School Diploma or GED; college preferred.

Responsibilities

  • Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience
  • Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer.
  • Understanding your role in sales growth and how you contribute and impact store profitability
  • Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience
  • Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
  • Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
  • Leads by example, supports, and holds team accountable to all company policies and procedures
  • Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc.
  • Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels
  • Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
  • Perform other duties as needed

Job description

Kirkland's Home in Memphis, TN seeks a Sales Leader to drive a customer-obsessed selling culture, protect brand presentation, and collaborate with the Store Manager to execute business plans.

You will coach the team, lead by example on duties, manage POS and stock, and ensure excellent service across in-store and online experiences. Weekend and evening availability is required. Strong communication and upbeat, energetic leadership are essential to help reach sales goals.

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