Sales Lead & Team Coach — Brand & Customer Expert

KnitWell Group; Baton Rouge (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development and careerAdv

Community impact through partnerships

Job summary

LOFT is hiring a Sales Lead in Baton Rouge to model exceptional customer experiences and guide associates. You will partner with the Store Manager to master store operations and step in as manager when needed.

You’ll drive personalized service, onboard and develop a highly engaged team, uphold visuals and standards, and use tools to deliver a seamless omnichannel experience for customers. Availability includes evenings, weekends, and holidays, with a focus on collaboration and personal growth

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Tech savviness with POS systems.
• Strong communication and coaching skills.
• Flexible availability including evenings, weekends, and holidays.
• Able to organize, delegate and prioritize to meet deadlines.

Responsibilities

• Be a Brand representative and model personalized customer experiences.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS system proficiency

Communication & coaching

Flexible availability

Initiative & decision making

Organization & prioritization

Tools

POS system

Job description

LOFT is hiring a Sales Lead in Baton Rouge to model exceptional customer experiences and guide associates. You will partner with the Store Manager to master store operations and step in as manager when needed.

You’ll drive personalized service, onboard and develop a highly engaged team, uphold visuals and standards, and use tools to deliver a seamless omnichannel experience for customers. Availability includes evenings, weekends, and holidays, with a focus on collaboration and personal growth