Sales Lead - Store Ops & Team Coach

White House | Black Market, Inc.; National Harbor (MD); On-site; USD 22,000 - 29,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

White House | Black Market, Inc. is seeking a Sales Lead at National Harbor, MD to partner with store leadership, supervise the team, and uphold brand standards. You’ll foster a welcoming, customer-centered environment and help deliver personalized experiences that reflect our hospitality culture.

You’ll supervise operations, coach staff, and support omni-channel initiatives, while ensuring cash handling, scheduling, and inventory tasks are handled efficiently.

Qualifications

• Minimum 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• Excellent communication and interpersonal skills.
• Flexible availability for nights, weekends, and holidays.
• Physical ability to lift up to 50 pounds and stand for long periods.

Responsibilities

• Assist store leadership with opening and closing duties.
• Lead by example on the sales floor and coach teammates.
• Provide product knowledge and omni-channel support.
• Handle cash, scheduling, and inventory tasks.
• Support merchandising and stock replenishment.
• Foster a positive, collaborative work environment.

Skills

Retail management

Customer service

Communication

Team leadership

Flexibility

Job description

White House | Black Market, Inc. is seeking a Sales Lead at National Harbor, MD to partner with store leadership, supervise the team, and uphold brand standards. You’ll foster a welcoming, customer-centered environment and help deliver personalized experiences that reflect our hospitality culture.

You’ll supervise operations, coach staff, and support omni-channel initiatives, while ensuring cash handling, scheduling, and inventory tasks are handled efficiently.