Fashion Retail Sales Lead — Lead, Coach & Elevate Experience

White House | Black Market, Inc.; Murfreesboro (TN); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development

Community involvement

Job summary

White House | Black Market, Inc. is seeking a Sales Lead to partner with store leadership, supervise the team, and uphold brand standards while delivering welcoming, customer-centered experiences.

You will coach the team, manage scheduling and operations, and ensure brand priorities are communicated across the store, creating memorable guest experiences that reflect our hospitality culture. This role emphasizes leadership, teamwork, and the ability to drive performance on the sales floor with a

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• Flexible availability — including nights, weekends, and holidays.
• Ability to lift up to 50 pounds.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail management experience

Customer relationship skills

Communication skills

Team player

Job description

White House | Black Market, Inc. is seeking a Sales Lead to partner with store leadership, supervise the team, and uphold brand standards while delivering welcoming, customer-centered experiences.

You will coach the team, manage scheduling and operations, and ensure brand priorities are communicated across the store, creating memorable guest experiences that reflect our hospitality culture. This role emphasizes leadership, teamwork, and the ability to drive performance on the sales floor with a