Retail Sales Lead & Team Coach

White House Black Market; Annapolis (MD); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Optional medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development and career-op

Job summary

White House Black Market in Annapolis, MD is seeking a Sales Lead to partner with store leaders, supervise the team, and model outstanding customer service. You will uphold brand standards and cultivate a hospitality-driven culture reflecting our values.

The role emphasizes coaching, product knowledge, and omni-channel leadership on the sales floor, with responsibilities including opening/closing, cash handling, scheduling, and inventory control while building strong customer and peer

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• A team player mindset with ownership and initiative.
• Flexible availability — including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail management

Communication skills

Team leadership

Customer relationship building

Flexible availability

Physical stamina

Job description

White House Black Market in Annapolis, MD is seeking a Sales Lead to partner with store leaders, supervise the team, and model outstanding customer service. You will uphold brand standards and cultivate a hospitality-driven culture reflecting our values.

The role emphasizes coaching, product knowledge, and omni-channel leadership on the sales floor, with responsibilities including opening/closing, cash handling, scheduling, and inventory control while building strong customer and peer