Sales Lead - Shoes & Customer Experience (30% Discount)

Famous Footwear; Cedar Rapids (IA); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

30% Associate Discount across Caleres’

Relaxed Dress Code & Small Team

Dayforce Wallet pay access

Transfer between 850+ stores

Education assistance up to $7500/year

Employee Assistance Programs

Total Rewards: PTO, Health, Retirement

Résumé du poste

Famous Footwear in Cedar Rapids is seeking a Sales Lead who is passionate about delivering the best shoe store experience for every customer. You will foster a welcoming in-store culture, coach team members, and ensure top-notch customer service while driving store performance.

You will be responsible for store operations, coaching, and maintaining an organized, inviting shopping environment. The role requires leadership, flexibility, and a love of shoes to help every customer find the perfect

Qualifications

• Has high school diploma or GED and is able to lead a retail team.
• Proficient in retail practices and procedures.
• Experience mentoring and training associates on selling and operations.
• Able to manage a flexible schedule including holidays, nights, weekends, and extended hours.

Responsabilités

• Inspire that Famous Feeling by coaching selling behaviors and customer connection.
• Drive sales with accountability to goals and overall store performance.
• Understand store operations from pricing to inventory and keep the store clean and stocked for easy shopping.
• Ensure adherence to company policies and collaborate with partners to accomplish tasks.
• Promote the Famous culture and exceptional customer service.
• Foster diversity, inclusivity, and a positive team environment.
• Assist customers with finding the right shoes and ensure fit and satisfaction.

Connaissances

Retail leadership

Customer service

Team leadership

Formation

High School Diploma/GED

Description du poste

Famous Footwear in Cedar Rapids is seeking a Sales Lead who is passionate about delivering the best shoe store experience for every customer. You will foster a welcoming in-store culture, coach team members, and ensure top-notch customer service while driving store performance.

You will be responsible for store operations, coaching, and maintaining an organized, inviting shopping environment. The role requires leadership, flexibility, and a love of shoes to help every customer find the perfect