Sales Lead: Inspire Teams & Elevate Customer Experience

LOFT; Indianapolis (IN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT in Indianapolis is seeking a Sales Lead to support the store team and model exceptional customer experiences. You will work closely with the Store Manager to ensure brand standards, mentor associates, and step in as manager when needed.

The role emphasizes personalized service, product knowledge, and teamwork, with opportunities for professional development and advancement within LOFT's brands. Flexible evenings, weekends, and holidays are required to align with store hours.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Proficient with technology and able to operate a POS system.
• Enjoys communicating and coaching others.
• Flexible availability including evenings, weekends and holidays.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Responsibilities

• Be a brand representative and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing a highly engaged team.
• Support an inclusive store environment where everyone feels welcome and engaged.
• Uphold high visual and operational standards with a customer focus.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching to associates for better interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Utilize available tools to stay informed on priorities and promotions, enabling seamless omnichannel shopping.
• Seamlessly step into the role of manager when needed.

Skills

Communication

Coaching

Initiative

Team organization

Time management

Customer service

Tools

POS system

Job description

LOFT in Indianapolis is seeking a Sales Lead to support the store team and model exceptional customer experiences. You will work closely with the Store Manager to ensure brand standards, mentor associates, and step in as manager when needed.

The role emphasizes personalized service, product knowledge, and teamwork, with opportunities for professional development and advancement within LOFT's brands. Flexible evenings, weekends, and holidays are required to align with store hours.