Sales Lead: Elevate Customer Experience & Team

LOFT; Franklin (TN); On-site; USD 32,000 - 52,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

LOFT in Franklin, TN is seeking a Sales Lead to support and role model exceptional customer experiences while partnering with the Store Manager. You will help onboard and develop a highly engaged team and maintain LOFT’s visual and operational standards, ensuring a seamless omnichannel shopping experience for customers.

The role emphasizes leadership, coaching, and ability to step in as manager when needed, with flexible availability including evenings, weekends, and holidays.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.

Skills

Retail sales

Management experience

POS technology

Customer service

Job description

LOFT in Franklin, TN is seeking a Sales Lead to support and role model exceptional customer experiences while partnering with the Store Manager. You will help onboard and develop a highly engaged team and maintain LOFT’s visual and operational standards, ensuring a seamless omnichannel shopping experience for customers.

The role emphasizes leadership, coaching, and ability to step in as manager when needed, with flexible availability including evenings, weekends, and holidays.