Sales Lead — Elevate Customer Experience & Team Growth

N23 Premium Brands Opco LLC; San Jose (CA); On-site; USD 26,000 - 33,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Career development

Community impact

Job summary

LOFT at Oakridge Mall in San Jose, CA is seeking a Sales Lead to drive exceptional customer experiences and coach associates. You will partner with the Store Manager to master store operations and be prepared to step in as acting manager when needed.

The role emphasizes developing a highly engaged team, maintaining brand standards, and delivering a seamless omnichannel shopping experience while supporting the brand’s goals.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS proficiency

Communication and coaching

Flexible availability

Initiative and decision-making

Organizing and delegation

Tools

POS system

Job description

LOFT at Oakridge Mall in San Jose, CA is seeking a Sales Lead to drive exceptional customer experiences and coach associates. You will partner with the Store Manager to master store operations and be prepared to step in as acting manager when needed.

The role emphasizes developing a highly engaged team, maintaining brand standards, and delivering a seamless omnichannel shopping experience while supporting the brand’s goals.