Sales Lead: Elevate Customer Experience & Lead Team

knitwellgroup; San Antonio (TX); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT in San Antonio is seeking a Sales Lead to support and model excellent customer experiences. You will guide associates and collaborate with the Store Manager to become an expert on store operations so you can step in as manager when needed.

Ideal candidates have retail sales or management experience, are tech-savvy with POS systems, and demonstrate strong communication, initiative, and the ability to organize and prioritize tasks.

Qualifications

• 6-months retail sales experience preferred.
• Management experience preferred.
• Technology proficient and able to operate a POS system.
• Excellent communication and coaching skills.
• Flexible availability including evenings, weekends and holidays.
• Ability to take initiative and make thoughtful decisions.
• Ability to organize, delegate and prioritize assignments to meet deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates.
• Uphold high visual and operational standards focusing on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching to improve customer interactions.
• Build productive relationships and share ideas to support the team.
• Utilize technology to stay informed on priorities and promotions for omnichannel shopping.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS system proficiency

Communication and coaching

Flexible availability

Initiative and decision making

Organization and delegation

Job description

LOFT in San Antonio is seeking a Sales Lead to support and model excellent customer experiences. You will guide associates and collaborate with the Store Manager to become an expert on store operations so you can step in as manager when needed.

Ideal candidates have retail sales or management experience, are tech-savvy with POS systems, and demonstrate strong communication, initiative, and the ability to organize and prioritize tasks.