Sales Lead — Elevate Customer Experience & Team Growth

Ann-Taylor-04806202; Ontario (CA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Advancement across brands

Community impact through philanthropy

Job summary

Ann Taylor at Ontario Mills in Ontario, CA is seeking a Sales Lead to support and model excellent customer experiences and to guide associates. You will collaborate with the Store Manager to step in as needed and influence daily operations for a seamless omnichannel experience.

The role emphasizes coaching, brand representation, flexibility in hours, and a focus on organizing and developing a high-performing team within a polished retail environment.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and able to operate a point-of-sale system.
• Enjoys communicating and coaching others.
• Flexible availability including evenings, weekends and holidays.
• Takes initiative and makes thoughtful decisions.
• Organizes, delegates and prioritizes assignments to meet deadlines.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing a highly engaged team.
• Create an inclusive environment where associates feel welcome.
• Maintain visual and operational standards focused on the customer.
• Use tools to drive a customer-focused, profitable team.
• Provide in-the-moment feedback and coaching to staff.

Skills

Retail sales experience

Management experience

Communication & coaching

Initiative & decision making

Organization & delegation

Customer service

Tools

POS systems

Job description

Ann Taylor at Ontario Mills in Ontario, CA is seeking a Sales Lead to support and model excellent customer experiences and to guide associates. You will collaborate with the Store Manager to step in as needed and influence daily operations for a seamless omnichannel experience.

The role emphasizes coaching, brand representation, flexibility in hours, and a focus on organizing and developing a high-performing team within a polished retail environment.