Sales Lead - Elevate Customer Experience & Team Coaching

Ann Taylor; Carlsbad (CA); On-site; USD 25,000 - 31,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

Ann Taylor is seeking a Sales Lead for its store in Carlsbad, CA. You will exemplify brand standards, coach associates, and collaborate with store leadership to ensure outstanding customer experiences and smooth operations.

Responsibilities include onboarding, maintaining visuals, using POS tools, and stepping in as manager when needed. The role supports an engaging, inclusive team and a seamless omnichannel customer journey.

Qualifications

• 6 months retail sales experience preferred.
• Management experience preferred.
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experiences.
• Assist store leaders with onboarding and developing an engaged team.
• Support an inclusive store environment for associates where everyone feels welcome.
• Uphold visual and operational standards focusing on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching to staff.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on priorities and promotions for omnichannel service.
• Step into the manager role when needed.

Skills

Retail sales

Customer service

Team leadership

Communication

Scheduling availability

Tools

Point-of-sale system

Job description

Ann Taylor is seeking a Sales Lead for its store in Carlsbad, CA. You will exemplify brand standards, coach associates, and collaborate with store leadership to ensure outstanding customer experiences and smooth operations.

Responsibilities include onboarding, maintaining visuals, using POS tools, and stepping in as manager when needed. The role supports an engaging, inclusive team and a seamless omnichannel customer journey.