Sales Lead: Elevate Customer Experience & Team Growth

knitwellgroup; Ontario (CA); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus discounts

Professional development

Community impact

Job summary

Ann Taylor is seeking a Sales Lead to mentor staff and deliver exceptional customer experiences at the Ontario Mills location. You will collaborate with the Store Manager to master store operations and step in as manager when needed.

Responsibilities include coaching teammates, maintaining visual standards, driving sales with customer-centric principles, and leveraging tools for an efficient omnichannel experience. Evening/weekend availability is required.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Management experience

Coaching

Communication

Tools

POS system

Job description

Ann Taylor is seeking a Sales Lead to mentor staff and deliver exceptional customer experiences at the Ontario Mills location. You will collaborate with the Store Manager to master store operations and step in as manager when needed.

Responsibilities include coaching teammates, maintaining visual standards, driving sales with customer-centric principles, and leveraging tools for an efficient omnichannel experience. Evening/weekend availability is required.