Retail Sales Lead: Elevate Customer Experience & Team

knitwellgroup; New York (NY); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development

Community impact through partnerships

Job summary

Ann Taylor in Oceanside, NY is seeking a Sales Lead to act as a brand ambassador and deliver personalized customer experiences. You will support and role model exceptional service, while partnering with the Store Manager to learn store operations and readiness to step in as manager when needed.

The role emphasizes coaching associates, onboarding new teammates, and maintaining visual and operational standards. Flexible evenings, weekends, and holidays apply.

Qualifications

• 6–months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability - including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS system proficiency

Customer service

Communicative coaching

Flexibility

Initiative

Organization

Tools

POS software

Job description

Ann Taylor in Oceanside, NY is seeking a Sales Lead to act as a brand ambassador and deliver personalized customer experiences. You will support and role model exceptional service, while partnering with the Store Manager to learn store operations and readiness to step in as manager when needed.

The role emphasizes coaching associates, onboarding new teammates, and maintaining visual and operational standards. Flexible evenings, weekends, and holidays apply.