Sales Lead: Elevate Customer Experience & Lead Team

Ann Taylor; Ontario (CA); On-site; CAD 34,000 - 42,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor in Ontario Mills, CA is seeking a part-time Sales Lead to deliver personalized customer experiences and support store leadership. You will guide associates, uphold brand standards, and help ensure a seamless omnichannel shopping experience. Flexible evenings, weekends, and holidays are expected as the team grows.

Join us to drive customer satisfaction, develop a high-performing team, and step in as manager when needed, while maintaining store operations and visual standards.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail experience

Management experience

POS proficiency

Coaching skills

Flexible availability

Initiative

Time management

Tools

POS system

Job description

Ann Taylor in Ontario Mills, CA is seeking a part-time Sales Lead to deliver personalized customer experiences and support store leadership. You will guide associates, uphold brand standards, and help ensure a seamless omnichannel shopping experience. Flexible evenings, weekends, and holidays are expected as the team grows.

Join us to drive customer satisfaction, develop a high-performing team, and step in as manager when needed, while maintaining store operations and visual standards.