Sales Lead — Elevate Customer Experience & Team Coaching

Ann-Taylor-04806202; San Leandro (CA); On-site; USD 2,466,000 - 3,079,000; Part time

Benefits offered by this job

Merchandise discounts

Professional development opportunities

Advancement across brands

Job summary

Ann Taylor in San Leandro, CA is seeking a Sales Lead to model exceptional customer experiences and guide associates. You will collaborate with the Store Manager to run store operations, onboarding and developing a highly engaged team, and uphold brand standards.

This role emphasizes inclusivity, omnichannel support, and readiness to step in as manager when needed. Excellent communication and a proactive approach are valued.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability including evenings, weekends, and holidays.
• Takes initiative and can organize, delegate, and prioritize to meet deadlines.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an engaged team.
• Support an inclusive store environment where everyone feels welcome.
• Uphold high visual and operational standards with focus on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching for best customer interactions.
• Build productive relationships and share ideas to support the team.
• Use technology to stay informed on company priorities and promotions.
• Step into the role of manager when needed.

Skills

Retail sales experience

Leadership experience

Communication and coaching

Time management / organization

Flexible availability

Tools

POS system

Job description

Ann Taylor in San Leandro, CA is seeking a Sales Lead to model exceptional customer experiences and guide associates. You will collaborate with the Store Manager to run store operations, onboarding and developing a highly engaged team, and uphold brand standards.

This role emphasizes inclusivity, omnichannel support, and readiness to step in as manager when needed. Excellent communication and a proactive approach are valued.