Sales Lead: Customer Experience & Team Coach

N23 Premium Brands Opco LLC; San Antonio (TX); Presencial; USD 17.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

401(k) plan

Merchandise discounts

Professional development

Community impact

Descripción de la vacante

LOFT is seeking a Sales Lead in San Antonio, TX. You will support and role model exceptional customer experiences, guiding associates and collaborating with the Store Manager to cover store functions when needed.

Responsibilities include onboarding and developing a highly engaged team, upholding brand standards, and driving a seamless omnichannel shopping experience. Flexible hours and a focus on customer care are essential.

Formación

• 6 months retail sales experience preferred.
• Management experience preferred.
• Able to operate a point-of-sale system.
• Strong communication and coaching skills.
• Flexible availability including evenings, weekends and holidays.
• Able to organize, delegate and prioritize assignments to meet deadlines.

Responsabilidades

• Represent the brand by delivering personalized customer experiences and modeling service behaviors.
• Support onboarding and development of a high-engagement team.
• Foster an inclusive store environment where all associates feel welcome.
• Maintain high visual and operational standards with a customer focus.
• Leverage tools to drive a profitable, customer-centric team.
• Provide in-the-moment feedback and coaching to help associates excel.
• Build productive relationships and share ideas with the team.
• Step into manager responsibilities when needed.

Conocimientos

Retail experience

Management

Tech savvy

Communication

Flexible hours

Prioritization

Herramientas

POS system

Descripción del empleo

LOFT is seeking a Sales Lead in San Antonio, TX. You will support and role model exceptional customer experiences, guiding associates and collaborating with the Store Manager to cover store functions when needed.

Responsibilities include onboarding and developing a highly engaged team, upholding brand standards, and driving a seamless omnichannel shopping experience. Flexible hours and a focus on customer care are essential.