Sales Lead - Elevate Customer Experience & Coaching

Ann Taylor; Pottstown (Montgomery County); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development

Community impact through partnerships

Job summary

Ann Taylor in Montgomery County, PA seeks a Sales Lead to deliver personalized customer experiences and support store operations. You’ll work with the Store Manager to model brand standards and coach associates, helping to maintain exceptional service and store execution.

This role emphasizes teamwork, onboarding new staff, and leveraging POS tools to support omnichannel shopping. Availability includes evenings, weekends and holidays.

Qualifications

• 6+ months of retail sales experience is preferred.
• Management experience is preferred.
• Proficient with technology and able to operate a POS system.
• Enjoys communicating and coaching and can train others.
• Flexible availability including evenings, weekends, and holidays.
• Takes initiative and makes thoughtful decisions.
• Able to organize, delegate, and prioritize to meet deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where all associates feel welcome and engaged.
• Uphold visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can excel in customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and enable seamless omnichannel shopping.

Skills

Retail sales experience

Management experience

POS system proficiency

Communication and coaching

Flexible availability

Decision making

Organization and prioritization

Tools

Point-of-Sale system

Job description

Ann Taylor in Montgomery County, PA seeks a Sales Lead to deliver personalized customer experiences and support store operations. You’ll work with the Store Manager to model brand standards and coach associates, helping to maintain exceptional service and store execution.

This role emphasizes teamwork, onboarding new staff, and leveraging POS tools to support omnichannel shopping. Availability includes evenings, weekends and holidays.