Sales Lead: Elevate Customer Experience & Coach a Winning Team

KnitWell Group; Town of Middleton (WI); On-site; USD 17,000 - 34,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

Ann Taylor in Middleton, WI is seeking a Sales Lead to support and role model excellent customer experiences. You will collaborate with the Store Manager to guide a team, onboard new associates, and step into management when needed while maintaining high visual and operational standards.

The role emphasizes delivering personalized service, coaching team members, and using technology to enable a seamless omnichannel experience. Evening, weekend, and holiday availability are preferred.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Proficient with point-of-sale systems.
• Strong communication and coaching skills.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Lead and model personalized customer experiences and support associates.
• Collaborate with Store Manager to onboard and develop a highly engaged team.
• Step in as manager when needed and uphold brand standards.
• Use tools to drive a customer-focused team and omnichannel shopping experience.

Skills

Retail sales experience

Management experience

Communication and coaching

Organizational skills

Tools

Point-of-sale system

Job description

Ann Taylor in Middleton, WI is seeking a Sales Lead to support and role model excellent customer experiences. You will collaborate with the Store Manager to guide a team, onboard new associates, and step into management when needed while maintaining high visual and operational standards.

The role emphasizes delivering personalized service, coaching team members, and using technology to enable a seamless omnichannel experience. Evening, weekend, and holiday availability are preferred.