Sales Lead: Elevate Customer Experience & Team Coaching

N23 Premium Brands Opco LLC; Alpharetta (GA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor in Alpharetta, GA is seeking a Sales Lead to support the Store Manager in delivering personalized customer experiences and guiding associates. You will model brand standards and foster an engaging, inclusive team environment.

You’ll use technology to enable an omnichannel shopping experience, provide coaching and feedback, and be ready to step in as acting manager when needed. Evening, weekend, and holiday availability required.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Represent the brand with personalized customer experiences.
• Assist store leaders with onboarding and developing a highly engaged team.
• Support an inclusive store environment for associates.
• Uphold visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching to improve customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on promotions and omnichannel shopping.
• Seamlessly step into the manager role when needed.

Skills

Customer service

Leadership

Coaching

POS proficiency

Communication

Tools

POS system

Job description

Ann Taylor in Alpharetta, GA is seeking a Sales Lead to support the Store Manager in delivering personalized customer experiences and guiding associates. You will model brand standards and foster an engaging, inclusive team environment.

You’ll use technology to enable an omnichannel shopping experience, provide coaching and feedback, and be ready to step in as acting manager when needed. Evening, weekend, and holiday availability required.