Sales Lead, Elevate Customer Experience & Coaching

N23 Premium Brands Opco LLC; Auburn (WA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Benefits vary by role

Job summary

Ann Taylor in Auburn, WA is seeking a Sales Lead to model and deliver personalized customer experiences while guiding associates. You’ll work with the Store Manager to master store operations and step in as manager when needed, ensuring superior service across every customer touchpoint.

You’ll bring about 6 months of retail sales experience (preferred) and, ideally, prior management exposure, plus strong communication, initiative, and POS proficiency.

Qualifications

• 6-months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience.

Skills

Retail sales

Management experience

POS proficiency

Communication & coaching

Flexible availability

Initiative

Organization & delegation

Tools

POS system

Job description

Ann Taylor in Auburn, WA is seeking a Sales Lead to model and deliver personalized customer experiences while guiding associates. You’ll work with the Store Manager to master store operations and step in as manager when needed, ensuring superior service across every customer touchpoint.

You’ll bring about 6 months of retail sales experience (preferred) and, ideally, prior management exposure, plus strong communication, initiative, and POS proficiency.