Sales Lead & Coach — Elevate Customer Experience

KnitWell Group; United States; On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor is seeking a Sales Lead to model exceptional customer experiences and guide associates. You will collaborate with the Store Manager to become an expert on store functions, ready to step in as manager when needed.

You will deliver personalized service, support onboarding, and maintain visual and operational standards while using tools to drive a customer-focused, profitable team. Availability includes evenings, weekends, and holidays; prior retail experience and POS proficiency are a

Qualifications

• 6 months of retail sales experience preferred.
• Experience in managing or leading a team preferred.
• Proficient with technology and able to operate a POS system.
• Strong communication and coaching skills.
• Flexible availability including evenings, weekends and holidays.
• Proactive with ability to organize, delegate and meet deadlines.

Responsibilities

• Be a representative of the brand by modeling personalized customer experiences.
• Support onboarding and development of a highly engaged team.
• Foster an inclusive store environment for associates.
• Uphold high visual and operational standards focused on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching to associates.
• Build productive relationships and share ideas with the team.
• Utilize available tools to stay informed on priorities and promotions.
• Step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS / technology proficient

Communication and coaching

Flexible availability

Initiative and prioritization

Tools

Point-of-sale system

Job description

Ann Taylor is seeking a Sales Lead to model exceptional customer experiences and guide associates. You will collaborate with the Store Manager to become an expert on store functions, ready to step in as manager when needed.

You will deliver personalized service, support onboarding, and maintain visual and operational standards while using tools to drive a customer-focused, profitable team. Availability includes evenings, weekends, and holidays; prior retail experience and POS proficiency are a